This article will be continuously updated. Last update: Oct 4, 2018, 9:45 A.M.
After a malfunction in Hermes Germany’s processing systems led to delays in parcel delivery services throughout Germany on Tuesday, Oct 2nd, we are happy to inform you that the problem could be fully resolved on Wedneyday, Oct 3. All relevant systems are up again.
Hermes Germany is working hard to deliver all affected parcels as fast as possible. However, given the public holiday in Germany on October 3rd and the resulting increase in volumes in the days ahead, delays of up to three days still may occur during the next days in some cases.
We apologize for the inconvenience caused and thank all clients and customers affected for their understanding.